OHANA CONNECT — TERMS & CONDITIONS

Ohana Connect is operated by Aurea Wolf LLC. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you join Ohana Connect or interact with our website, we may collect:

Full name and business name

Email address and phone number

Website URL

Payment information (processed securely through Stripe — we do not store card details)

How you heard about us

Communications you send us directly

2. How We Use Your Information

We use your information to:

Process and manage your membership

Send membership-related communications (event reminders, community updates, billing notifications)

Feature your business in the Ohana Connect directory and spotlight programs (with your participation)

Send marketing and promotional messages if you have opted in

Improve our programs and community offerings

3. SMS Communications

By opting in to SMS communications at checkout, you consent to receive text messages from Ohana Connect regarding membership updates, event reminders, and community announcements. Message and data rates may apply. You can opt out at any time by replying STOP.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

Payment processors (Stripe) to complete transactions

Email and SMS platforms used to deliver communications

Service providers who help us operate Ohana Connect, under confidentiality agreements

Your business name and website may be listed in the Ohana Connect member directory as part of your membership benefits. If you prefer not to be listed, contact us and we will accommodate your request.

5. Data Retention

We retain your information for as long as your membership is active and for a reasonable period afterward for billing and legal purposes. You may request deletion of your data at any time by contacting us.

6. Cookies & Website Tracking

Our website may use cookies and basic analytics tools to understand how visitors interact with our site. You can disable cookies in your browser settings, though some site features may not function as expected.

7. Your Rights

You have the right to:

Access the personal information we hold about you

Request corrections to inaccurate information

Request deletion of your data

Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected].

8. Security

We take reasonable measures to protect your information. Payment data is handled by Stripe, which maintains PCI-DSS compliance. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Ohana Connect is intended for business owners and adults 18 and older. We do not knowingly collect information from anyone under 18.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted at myohanaconnect.com with an updated date. Continued use of your membership after changes constitutes acceptance.

11. Contact

Questions about this policy? Reach us at [email protected]